I work at a Trust or Federation
This is for the Central Team
By Gareth and 2 others3 authors56 articles
- What happens if our trust email changes?
- I’ve moved to another trust. Can I transfer my login details?
- My school has joined a multi-academy trust. Does this affect my membership?
- How is my trust’s data used?
- Why am I receiving emails to tell me that someone is requesting to join?
- Adding schools to your existing trust or group membership
- Why do I need to do a bulk upload before I use assigned training?
- How can a group training admin assign training?
- How can I view and report on staff training across my trust?
- Where can I see training that has been assigned to me?
- What Safeguarding and Statutory CPD eLearning courses are available through the Key?
- Can I set a due date or a start date for training?
- How do I edit or delete training I’ve set up and assigned?
- What happens for assignees when I assign training?
- How do I upload custom training items?
- Do staff receive email reminders?
- How can I export a list of assignments?
- Helpful tips to get back into your account
- How do I reset my password?
- How do I verify my email address?
- I can't login/I can't remember my login details
- Do The Key’s services work on all browsers?
- I'm having problems accessing eLearning courses
- I'm having problems accessing KeyGPT
- What to do if you're not receiving emails from The Key?
- Your website isn't displaying correctly in my browser. What can I do?
- I found a broken link. How do I tell you?
- Why am I not receiving email notifications for training bookings or cancellations?
- Can I use Single Sign-On (SSO)?
- Personal/incorrect email addresses
- Why haven't my staff received email notifications about their assignments?
- I have created assignments - why is my dashboard empty?
- Why are some assignments showing as "deactivated"?