The best way for staff to get access to the Key is through the bulk upload feature where you can upload staff details to the Key and they receive a registration email.
However, staff can also request to join the Key under your trust membership using the registration link here on our logged out page.
If they select to join the trust central team you will receive an email that asks you to confirm that this person can have access to the central team on the Key.
When you login to the Key, if you are an admin you will see a list of those requesting to join in your Manage users as well as those who have requested admin rights. You can confirm or deny access here.
PLEASE NOTE: You might notice that someone has signed up with a personal email. You can deny them access here and add them in the usual way with their schools or trust email.
If you are a group admin for the trust central team and you are getting requests to access for your schools, this will be because there is no organisation admin at those schools. You can resolve this by adding the correct schools levels admins - see this article here for how to do this.