If you are experiencing issues with accessing KeyGPT, problems of this nature can be common and are often down to firewalls, content blockers (our courses cover sensitive topics) and/or security settings you have on site.
In such circumstances we ask that you action the following (or pass on to your IT team/provider)
app.cloud.scorm.com – allow HTTPS (port 443)
*.cloudfront.net – allow HTTPS (port 443)
@thekeysupport.com email domain > we use a few different aliases to trigger our emails from, so it might be best to whitelist thekeysupport.com as a whole for incoming email.
Want to talk to us directly? Select the chat button (speech bubble icon) at the bottom of the page. We're available Monday to Friday, 8:30am–5pm (excluding bank holidays).