If you are concerned that you have assigned training and staff are reporting that they have not yet received the email notifications for the training there are a couple of things to check.
First check the start date of the training items you have assigned. Emails are sent out on the start date that you have set for an assignment so it might be that this is a date in the future so the emails would not have been triggered yet. You can check this in the Training Hub by navigating to All Assignments and looking at the status of the training item.
2. Check the email has not gone into spam - we have an article here that explains how to make sure our emails are marked safe by your email spam filter.
3. After trying the above, if you are still concerned that training emails are not being delivered, please contact [email protected] or use the chat button to speak with us.