If your trust or group is growing and you need to add new schools to your existing account, this is something our team needs to action on your behalf — it cannot be done from within your account settings.
Why can't I add schools myself?
Adding a school to a trust or group account involves a membership change — it expands the scope of your subscription. Because this may affect your renewal and pricing, it's handled by our team rather than being a self-service action.
This is different from managing users or admins within schools that are already on your account, which you can do yourself as a Group Admin.
What to do
Get in touch with us and include the following details for each school you'd like to add:
School name
Postcode or URN (Unique Reference Number)
Whether the school already has an existing Key membership
Once we have this information, our team will check the school's current status and get them linked to your trust account.
Thinking about expanding your trust membership? If you're adding schools and this represents a growth in your subscription, our dedicated trust and group team will be in touch to discuss your renewal and any changes to your package.
Once your schools are added
After the schools are linked, you can manage them yourself as a Group Admin — inviting staff, setting up admins, and organising access across your trust. See Onboarding your Multi-Academy Trust or Group for step-by-step guidance.
Get in touch
Use the chat button (the speech bubble icon) at the bottom of the page, or call 0800 061 4500. We're available Monday to Friday, 8:30am – 5pm (excluding bank holidays).