Your website isn't displaying correctly in my browser. What can I do?

Our websites may no longer appear correctly on older web browsers. This is usually because these older versions are no longer supported by the company that made them. For example, Microsoft has stopped supporting Internet Explorer 10 and older versions.

Using an out-of-date browser can sometimes be a security risk for the data you or your school hold, so we strongly recommend that you upgrade.

If you're using a school computer – contact your IT department or IT support provider to arrange an upgrade.

If you're using a personal computer – has more help on how to update your browser:

You’ll probably experience problems if you try to use our services on Internet Explorer. This includes The Key for School Leaders and The Key Governance (GovernorHub Knowledge).

Some pages may not display correctly, and interactive features may not work at all. 

For the best experience, we recommend you switch to one of the following browsers:

  • Google Chrome
  • Microsoft Edge
  • Safari
  • Firefox

You need to have Javascript enabled on your browser for our services to work. 

If you would like to talk to us directly, please select the 'Chat' or 'Support' button at the bottom of the page. We're available Monday to Friday from 8.30am to 5pm (excluding bank holidays).

Was this article helpful?
1 out of 5 found this helpful