Each individual has to update their own account. They can do that on this link.

Where you see your current email address please click on 'Change' on the right hand side and enter your new email address. 

Once you have done this, an email will be send to the new address for you to verify your account. 


We are also happy to update a list of emails for you if you email us a list with.

  1. Old email.
  2. New email
  3. Staff name.

Please contact  your Account Manager or give us an email on enquiries@thekeysupport.com.


If you would like to talk to us directly, please select the 'Chat' or 'Support' button at the bottom of the page. We're available Monday to Friday from 8.30am to 5pm (excluding bank holidays).

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