Our renewal email is initially sent to the Headteacher and School Business Manager who are
registered with us at your school.

After a week, if we haven't heard back, the reminder gets sent out to all remaining staff who are registered under the school's membership.

This is simply in case the Headteacher or School Business Manager have left or changed over, so this can be forwarded onto the relevant person.


If you would like to talk to us directly, please select the 'Chat' or 'Support' button at the bottom of the page. We're available Monday to Friday from 8.30am to 5pm (excluding bank holidays).

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