Getting Started
Pricing for my School, Trust & Group
Purchasing a Trust or Group membership
Setting up my School/Trust/Group Account
How to use The Key Products.
Free trials
Individual memberships
Managing Your Membership
Invite or remove colleagues
Managing a Trust/Group Account
- Our Trust email needs to be updated.
- My school has joined a multi-academy trust. Does this affect my membership?
- How do school leaders and governors in my trust register to use The Key?
- How do my central team and trustees register to use The Key?
- Who in my trust can access The Key services under our trust membership?
- I’ve moved to another trust. Can I transfer my login details?
- See all 7 articles
Updating personal details
Updating School, Trust or Group details
Purchasing or Renewing Membership
Payments and invoicing
- How can I add a purchase order number to our invoice?
- How can I pay for our membership by Direct Debit?
- How can I pay for our membership using a credit or debit card?
- How can I pay our invoice?
- How can I update my billing information?
- I have a query about the invoice for our membership
- See all 13 articles
Renewing your membership
- Can you send the renewal reminders to myself?
- Does our membership get renewed automatically or do we need to get in touch?
- How can I renew our membership?
- How much are members at my school using the service?
- Our number of pupils on roll has dropped, does this affect our renewal price?
- Our number of pupils on roll has dropped, does this affect our renewal price?
- See all 8 articles
Our Services
The Key Leaders
- How do I ask a question on school leadership or governance?
- Can I use The Key's Policies on my school website?
- How do I get updates about School Leaders?
- I found a broken link. How do I tell you?
- What is Key Leaders?
- Why aren’t all of my school’s requirements listed in the compliance area on The Key for Leaders?
The Key Governance
The Key Safeguarding
- Can I use E-Safety factsheets on my school website?
- How do I access the Key Safeguarding checklist feature?
- How do I get access to the features for trusts in the Key Safeguarding?
- How do I invite staff to complete safeguarding training?
- How do I use the Safeguarding checklist feature?
- How do I view my staff's results?
- See all 12 articles
The Key CPD
Troubleshooting
Promoted articles
Find our featured articles and guides here

Visit Create Account Find your school by ente...

Interested in receiving our News briefing email...
