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  1. Help Centre | The Key
  2. Your school membership
  3. Payment and membership

Payment and membership

  • Can you send the renewal reminders to myself?
  • Do we get a discount for having more than one service?
  • Does our membership get renewed automatically or do we need to get in touch?
  • How can I add a purchase order number to our invoice?
  • How can I add another service from The Key to our school's current membership?
  • How can I pay for our membership by Direct Debit?
  • How can I pay for our membership using a credit or debit card?
  • How can I renew our membership through a group?
  • How can I renew our membership?
  • How long does our membership last?
  • I have a query about the invoice for our membership
  • I would like a copy of our invoice to be resent
  • Our number of pupils on roll has dropped, does this affect our renewal price?
  • We have agreed to extend the payment for the invoice - why am I still receiving payment reminders?
  • We're late paying for our membership. What should we do?
  • Why am I receiving renewal reminders?
  • Why has the renewal price increased so much this year?

Top FAQs

  • I want membership for my school, how much does it cost?
  • How do I use the Compliance Tracker in my school?
  • I'm a DSL - How do I use the Safeguarding Training Centre?
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  • How do I reset my password for The Key?
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