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  1. Help Centre | The Key
  2. Managing your membership

Managing your membership

Invite or remove colleagues

  • How do my colleagues register?
  • How can I add users to our account?
  • How can I remove users from our account?
  • How do my central team and trustees register to use The Key?
  • How do school leaders and governors in my trust register to use The Key?
  • I've noticed someone who shouldn't have access to our membership
  • See all 7 articles

Updating personal details

  • How do I update my personal information?
  • Can I change/edit someone else's role?
  • How do I update my details?
  • How do I verify my email address?
  • How to add a role to my profile?
  • I am moving to another member school. How can I transfer my login details?
  • See all 8 articles

Updating school or trust details

  • My school has joined a multi-academy trust. Does this affect my membership?
  • My school has recently converted to academy status. What do we need to do?
  • My school is closing. What do we need to do?
  • Who is registered at my school?

Emails from The Key

  • Register for the News Briefing
  • How do I get emails from The Key?
  • How do I unsubscribe from The Key's emails?

My school's membership

  • How long does our membership last?
  • How many people can I have registered on my schools account?
  • Which services does my school have membership for?
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