Yes, your membership will be renewed automatically.

Howver, we will send out a renewal reminder 6 to 8 weeks before your schools membership is due for renewal.

Our renewal email is initially sent to the Headteacher and School Business Manager, who are
registered with us at your school.

If you ever want to update your main contact feel free to let us know! - link

After a week, if we haven't heard back, the reminder gets sent out to all remaining staff who are registered under the school's membership.

If we do not hear back after a few weeks, an invoice will then be sent across to the school to ensure that you can continue to use The Key.

If you would like to talk to us directly, please select the 'Chat' or 'Support' button at the bottom of the page. We're available Monday to Friday from 8.30am to 5pm (excluding bank holidays).

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