Our renewal email is sent initially to the Headteacher and School Business Manager that is
registered under the school.

If we do not hear any response after a week, the reminder gets sent out to everyone else that
is registered.

The reason that it gets sent to everyone else is that the person that we have on our system as
the Headteacher may have changed or left, so we want to make everyone else aware that it is
due so that they can forward this onto the relevant person that will deal with this.

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