If you need to verify your email address on The Key, a message with further instructions will appear in your account section across the screen when you log in to the website.

If you're still having trouble, please let us know using this short form and we'll be in touch. 

If you have any questions, please do contact us. We are available between the hours of 8:30am - 5pm Monday to Friday (excluding Bank Holidays). - Send us a message.

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