My postcode isn't recognised when I try to register

If your postcode isn't recognised when you are trying to register, please let us know using this short form. Alternatively, you can talk directly to one of our member support team via live chat (the red button at the bottom-right corner of this page). Our working hours are 8:30-17:30, Monday to Friday.

We update our records regularly, but occasionally a school's details won't be in our database (for example, if a school moves and Edubase/Get info on schools has not yet been updated).

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