My postcode isn't recognised when I try to register

If your postcode isn't recognised when you are trying to register, please let us know using this short form.

We update our records regularly, but occasionally a school's details won't be in our database (for example, if a school moves and Get info on schools has not yet been updated).

In order to access the site, we will need the following information in order to create your school on our system. Please fill out the details below and send it back to us:


School name:
School address:

Phone number:


Primary, Secondary or all-through:

Maintained, Academy, Independent, Overseas:

Number of pupils on roll:

DfE number:


As soon as we have this information, we will be able to create your school on our system and you will be able to access the site.

Alternatively, you can talk directly to one of our member support team via live chat (the red button at the bottom-right corner of this page). Our working hours are 8:30-5:30, Monday to Friday.


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