About our administrator roles
You can use our different administrator roles to help get the most out of your membership.
To view your school or trust’s current administrator roles on The Key, then please visit your account.
If you need any support with setting up or updating your administrator roles, then please check our article Making someone else an Administrator on your school account email [email protected] (or your success manager if you are a MAT) from your school or trust email address.
Overview of each administrator role
The Key now offers five different admin features to make managing your school or trust membership with us easier.
Here is an overview of what each role can do on The Key (please click the link):
Organisation admin.
This admin feature helps manage users within your organisation.
Safeguarding training admins
This admin feature helps manage safeguarding training within your organisation.
Group admin
This admin feature helps manage users across all organisations within the trust membership.
Group safeguarding training admin
This admin feature helps manage safeguarding training across all organisations within the trust membership.
Governance admins
This admin feature helps manage your GovernorHub users.
If you would like to talk to us directly, please select the chat button (the speech bubble icon) at the bottom of the page. We’re available Monday to Friday from 8:30 - 5pm (excluding bank holidays)